Client-centred approach translates technology into solutions Process and people key to unlocking problem-solving potential

Self-driving cars, IBM’s Watson and ‘robo’ financial advisers are sparking conversations about the potential of innovation to change everything. In the legal sector, the rapid evolution of artificial intelligence and digital connectivity has opened up vast new potential.

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Ready for liftoff?

It’s now more than a quarter century since the first exchange-traded fund launched in Canada, an event many market watchers assumed signalled the beginning of an inevitable, rapid disruption of the fund industry. Surely, the thinking went, making low-cost, tax-efficient investment diversification available to Canadians everywhere on the wealth spectrum would change everything.

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